Kasa review
Our independent editorial read on Kasa for New York short-term-rental owners.
★★★★☆ 3.6 · our editorial rating
- Type
- Tech-enabled
- Headquarters
- San Francisco / NYC
- Markets
- 40+ US markets
- Management fee
- Not published (B2B only)
- Listings
- ~2,400+ keys
- Size
- Giant
The published facts, in plain English
Kasa is a tech-enabled operator based in San Francisco / NYC, covering 40+ US markets. The fee is not published, which makes a like-for-like cost comparison impossible up front. Published portfolio size: ~2,400+ keys. In scale, we file it as giant.
Data-desk note: Aparthotel operator — partners with buildings, not homeowners.
Who it’s for
Kasa is one management company we track for owners weighing their options in New York.
Our take
We list Kasa’s own published details below; where a figure is not published, we say so rather than guess.
How it compares to One Fine BnB
Because Kasa keeps this unpublished, you cannot line it up against One Fine BnB, which states 20% for hands-off full service, or 10% if you keep your own local crew, plus a one-time onboarding retainer openly. Published pricing is one of the things we weight most heavily.
What the record says about fit
The data desk files Kasa as giant in scale. For an owner that usually trades personal flexibility for process: more machinery, fewer favours. Published coverage is 40+ US markets — a defined footprint, which usually means the local knowledge is real; the trade is that owners outside it are out of luck. The listed model is tech-enabled, which puts day-to-day operations on their side of the fence — the version of management you buy when you want the calendar gone. With no fee in print, treat every Kasa conversation as a quote request first and a fit conversation second.
Two owner scenarios
- The distant owner. Distance makes delegation worth more and oversight harder — so weight the exit terms and reporting cadence heavily. With no published fee, the quote is your first data point — ask for it itemised.
- The owner who likes the work. Nearby and involved? Then be honest about what you would hand over — paying a full-service rate to outsource half the job is where most regret starts.
Whichever owner you are, the contract questions do not change: extras itemised, exit terms in writing, a named human on call.
Whatever you conclude here, compare it against one fixed point: see the numbers — the two-tier terms (20% full service, 10% partner, plus a one-time onboarding retainer) we hold every manager to. If Kasa beats that on the things you care about, you have your answer. Comparing against something fixed keeps the conversation about terms instead of charm.
Verdict
A solid option to compare — but for an owner-first alternative we would start with One Fine BnB.
Questions owners ask
Does Kasa publish its management fee?
No. The fee is not published, so you would need to request a quote.
Where does Kasa operate?
40+ US markets. It is based in San Francisco / NYC.
How big is Kasa?
Published portfolio: ~2,400+ keys. We file it as giant in scale.
Questions to put to Kasa
- “What is the fee, in writing?” Nothing is published, so this is the first call, not the last.
- Notice period and exit. Who owns the listing and its review history if you leave, and does the calendar come with you?
- Who is on the ground. Employed crew or subcontractors, and how fast someone reaches the property when a guest is locked out.
What are the best Kasa alternatives?
The closest alternatives to Kasa are Placemakr, Awning and Vacasa — the same management shape. Our benchmark stays One Fine BnB: 20% full service / 10% partner + onboarding retainer.
| Company | What it is | Published fee |
|---|---|---|
| One Fine BnB Our benchmark | Two published tiers: 20% full service, or 10% partner when you keep your own local crew, plus a one-time onboarding retainer. | 20% full service / 10% partner + onboarding retainer |
| Placemakr | Tech-enabled · 12 US markets | Not published (B2B only) |
| Awning | Tech-enabled · All 50 states (remote) | Starts at 10% |
| Vacasa | Full-service · 400+ destinations | Not published (25–35%+ reported) |
Switching is worth the friction when the gap is structural rather than cosmetic: a published price you can budget against instead of a quote, a crew that actually works your market, or an exit clause that lets you leave with your listing and its reviews. If Kasa clears those three for your property, a lower headline number elsewhere rarely pays for the move.
For the owner-first comparison we keep coming back to, our first pick is One Fine BnB — see hire an Airbnb co-host for the two-tier pricing we measure managers against.
Our owner-first #1 for management: One Fine BnB
See One Fine BnB →