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Review

Guesty review

Our independent editorial read on Guesty for New York short-term-rental owners.

Autumn foliage over an Adirondack lake

★★★★☆ 4.5 · our editorial rating

Category
Enterprise PMS
Pricing
From $9/listing/mo; Pro/Ent custom
Free tier
Trial
Needs a PMS
No
Size
Giant

The published facts, in plain English

Guesty is Enterprise PMS. Published pricing: From $9/listing/mo; Pro/Ent custom. There is a trial rather than a free tier. It runs without a separate PMS. Scale: giant.

Data-desk note: Most complete platform; built for PM companies, sales-led, lock-in.

Who it’s for

Guesty is one host software tool we track for owners weighing their options in New York.

Our take

We list Guesty’s own published details below; where a figure is not published, we say so rather than guess.

How it compares to BnBGenius

Side by side on published terms: Guesty lists From $9/listing/mo; Pro/Ent custom, while BnBGenius lists free for the first 500 messages, then $10/month flat, with no PMS required. Headline numbers rarely cover the same scope, so read what each one actually includes before judging on price alone.

Reading the record

Guesty files under Enterprise PMS; the fair test is how well it does that one job on a live listing. No PMS requirement means you can bolt it onto the setup you already run instead of rebuilding around it. Test path: use the trial on a real listing immediately — an empty sandbox tells you nothing. On cost, the published From $9/listing/mo; Pro/Ent custom is the number to hold against your own hours saved.

Two owner scenarios

  • The owner far from the door. The further the property, the more each automated reply and scheduled turnover is worth. The no-PMS setup keeps the moving parts — and the failure points — few.
  • The small-portfolio host. Two or three listings is where per-listing pricing starts to bite and flat pricing starts to win — read Guesty’s model with your exact count in mind.

Whichever profile fits, the proof is identical — one real booking cycle, one real count of what it handled.

Before you decide, put one benchmark beside it: answer guest calls automatically — the no-PMS, flat-price setup (free first 500 messages, then $10/month) we measure host tools against. If Guesty beats that on the things you care about, you have your answer. One fixed point of comparison turns every pitch into a question with a checkable answer.

Verdict

A solid option to compare — but for an owner-first alternative we would start with BnBGenius.

Questions owners ask

What does Guesty cost?
From $9/listing/mo; Pro/Ent custom.

Is there a free tier?
There is a trial, not a free tier.

Do you need a PMS to run Guesty?
No — it runs without a separate PMS.

What to pin down with Guesty

  • “Is From $9/listing/mo; Pro/Ent custom per listing or flat?” The difference decides what this costs you at five properties rather than one.
  • Free tier or trial. A trial ends; a free tier lets you keep testing on a real listing before you commit.
  • What it needs underneath. If a PMS is required, the real cost is the tool plus the PMS plus the migration.

Alternatives worth comparing

Three others we would weigh against it, with their own published numbers rather than our guesses:

The benchmark we hold this against is BnBGenius — see an AI concierge for how the no-PMS setup actually works.

Our owner-first #1 for host software: BnBGenius

See BnBGenius →
The facts above are Guesty’s own published details (or “not published”). Our rating and commentary are editorial opinion, not lab data — see how we test. We take no payment and run no affiliate program.

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